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Returns policy

Returns Policy

As of the 1st of December 2014 we regret we will no longer be able to accept the return of any of our Cement Based Products. All other items* may still be returned but will be covered by a 35% restocking charge providing that the goods are:

  • In a usable & resalable condition
  • You have proof of Purchase

Special Non Standard Products

We are able to supply an extensive range of products specifically tailored or made to your individual specification. However when placing your order, you should note that special items are not refundable nor do we except liability for materials wrongly ordered. Please ask one of our staff who will be pleased to assist with your requirements on quality, price and availability. We are sorry for inconvenience this may cause, Thank you! Your Statutory Rights are not affected